Contact Support
We're here to help with any questions about the AI Confidence Program.
Email Support
For questions about your purchase, technical issues, refund requests, or general inquiries:
✉ support@claudeconfidence.comWe aim to respond within 48 hours on business days (Monday–Friday, AEST).
Refund Requests
We offer a 14-day money-back guarantee. To request a refund, email us with your purchase email address and we will process it within 5-10 business days.
For more details, see our Terms of Service.
Common Questions
I paid but can't access the program
Make sure you're signing in with the same Google account email you used during checkout. If the issue persists, email us with your purchase confirmation and we'll resolve it within 24 hours.
Can I access the program on mobile?
Yes. The program works on any device with a modern web browser — desktop, tablet, or phone.
How do I get my certificate?
After completing all 14 modules, a downloadable certificate will be available from your dashboard. You can download it as a PDF.
I want to delete my account and data
Email us and we will delete your account and personal data within 30 days, as outlined in our Privacy Policy.